Questions about taxis in Padua

Prices, payments, luggage and bookings: answers to the most common questions.

Prices and payments

How much does a taxi cost in Padua?

In town you pay by taximeter: €5 when you get in, then €1.50 per km when traffic flows or €34.50 per hour below 20 km/h. The minimum fare is €7.50. Surcharges are added at night, on public holidays and if you call a radio taxi.

Are there still fixed fares, for example station–Santo?

No. On 1 July 2026 the City abolished all fixed fares, including the one to Abano and Montegrotto: every ride is paid by taximeter.

How much is a taxi at night?

From 10pm to 6am, €2.50 is added once plus €0.10 for each km: in town a km costs €1.60. The minimum fare becomes €10 (€7.50 plus the surcharge).

How much do you pay outside the City of Padua?

€2.25 per km (€2.35 at night), counting kilometres only. According to TaxiPadova this rate applies from the start if you give a destination outside the municipality. The Taxi Rosa and Taxi Argento discounts do not apply.

Are there any discounts?

Yes, 10%: Taxi Rosa for one or two women from 9pm to 6am, and Taxi Argento for people over 70 to or from hospitals, care homes, diagnostic centres and pharmacies. They cannot be combined and do not apply outside the municipality.

Can I pay by card?

Yes, in taxis with a card reader: TaxiPadova accepts Visa, Mastercard and PagoBancomat and asks you to say so when you call. Not all its taxis accept American Express.

Must the driver give me a receipt?

Yes, if you ask: by regulation it must show the licence number, date, amount and route. You also need it to make a complaint.

Who pays motorway tolls?

The passenger: motorway tolls and ferries are paid by the customer.

Calling and booking

How do I call a taxi in Padua?

Call +39 049 651333 (TaxiPadova), open 24/7, send an SMS with town, street and number to +39 338 844 2000, or use the appTaxi app. When you call, the €1.60 radio taxi surcharge is added.

How much does the taximeter show when the taxi I called arrives?

The taximeter starts when the taxi accepts the call, so it may already show an amount when it arrives. At night, in town, it cannot show more than €11.

Can I book a taxi for a set time?

TaxiPadova offers a «pre-booked call», free and subject to availability: for rides starting or ending outside Padua at any time, in town only from midnight to 7am. Call the switchboard the day before.

At the rank, must I take the first taxi in line?

No: the City's regulation lets passengers choose any taxi in the line.

Can I ask for a larger car?

Yes: TaxiPadova has cars for 5, 6, 7 or 8 people. Ask when you call. From the fourth person, €1.10 is added per person.

Luggage, animals and accessibility

Can a taxi carry a wheelchair?

Yes, free of charge. TaxiPadova has 6 cars with a ramp: from 7am to 7pm they must be booked at least 48 hours ahead, from 7pm to 7am subject to availability.

Can I bring my dog?

It depends on the taxi: the City's regulation lets drivers refuse animals, except guide dogs, which travel free. According to TaxiPadova many of its taxis accept dogs: say so when you call. Cats and other small animals only in a carrier.

How much is luggage?

€0.60 for each item larger than 23 × 30 × 50 cm.

Do children need a car seat?

Under the Italian Highway Code, in a taxi children shorter than 1.50 m may travel without a car seat only in the back, with a person aged at least 16. If you want a car seat, ask the cooperative when you book.

Complaints and lost property

I left something in a taxi: what should I do?

Call +39 049 651333 straight away or write to info@taxipadova.it with as many details as possible: the item, the taxi's call sign, start and destination. By regulation, drivers hand items they cannot return straight away to the City within 3 days.

Who do I contact to make a complaint?

The City of Padua: SUAP and Economic Activities Department (+39 049 8205854, attecon.commercio@comune.padova.it) or the Local Police (+39 049 8205100, polizialocale@comune.padova.it). Keep the receipt and the taxi's licence number.

How do I recognise a licensed taxi?

It is white, has a TAXI sign on the roof, a taximeter and the City of Padua plate with the licence number, at the back and on the dashboard. TaxiPadova taxis also show their call sign on the front wing, e.g. PADOVA 15.

Can't find the answer?

Write to info@taxi.padova.it. For a ride in progress, call the cooperative directly.